🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering Services - Ruby Receptionist - 24/7 Support

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Top 15 Phone Answering Services - Jul 2023 Rankings Adelaide

The platform can handle follow-up, and lead generation calls with ease. You can set custom-made hold music to captivate callers while on the line. It has trained virtual receptionists who can deal with customer Frequently asked questions and other complicated queries. Users can get the live chat history and transcripts. It charges a one-time setup fee, and the activation can take up to 2 company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office, Plans begin at $50 a month. No Voice, Nation is the best phone answering service for small companies with USA-based agents. The services likewise work throughout building, property, and medical firms.

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Pat, Live provides 24/7 consumer services from Monday to Friday, basic working hours to increase your consumer's satisfaction. Every Pat, Live plan comes with a dedicated phone number and helps customers with frequently asked concerns. It uses additional services like customized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your cellular phone or office extensions (phone answering service). The live call transfer and covering the caller straight to the right extension, individual, or department. Virtual assistant personnel can take and deliver customer messages. Response, First offers system tracking to track phone notifies or email alerts.

Companies can access call reports and recordings in real-time. The service cancellation terms are not consistent with the market standard. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Plans start at $30 a month. No Abby Link is amongst the finest small company answering services with an effective supervisor and group to respond to organization calls.

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Companies can set customized voicemails for their clients by means of Abby Connect. Abby users can call and text on the Abby, Go mobile app. It can schedule repeating live call managing guidelines on your account. The number of staff member you can set on the account is not restricted. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls utilizing the spam blocker. The team can set up, cancel, and reschedule appointments with callers in your place. Answering Service Care can digitally tape-record telephone calls and gain access to them for later recommendation. It has an on-call calendar that updates the personnel about on-call schedules.

Live Answer An automatic answering service can turn customers away if they prefer to speak to a live individual! Often you require more then an answering maker. Ozetel is happy to provide live answering services at very budget friendly rates and with the versatility to fit your specific business requirements. Do not miss your important client calls, have the Ozetel call representatives take the call for you when you are hectic or not available.

85 each YES YES YES Common frequently asked question's Rather of wasting labour hours and buying training, you can have inbound calls answered by Ozetel's professional personnel. Do not let your calls go unanswered. Utilizing the Ozetel telephone answering service as a cutting edge team is simple and you get these terrific functions; 1.

Bear in mind, the transfer is a live response "blind" transfer. This indicates that when the call has been moved on to an external phone number, we can not recover the call if the external number does not address. Consult with the Live Answering service experts today if you need further details.

Phone Answering Service - Connect - Call Centre Services

Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's main calling app and press the Call button.

Simply put, each time your company line rings, it's a possibility to make cash. On the client's end, a few things are as aggravating as not being able to reach an organization when you require to. When clients can not get a hold of you, they might lose faith in your brand.

They need to come with stellar, validated recommendations and have experience in in-office and virtual interactions - phone answering service. There's the old stating that in order to make money, you have to invest money. However when it comes to outsourcing your organization communications to a virtual answering service, investing money saves money. Here's why.

But using one can save your company cash in manner ins which, in the long term, make the costs associated with an answering service more than worth it. Taking your company interactions out of the workplace saves you on overhead costs associated with: If you work with an in-office receptionist to handle your calls, you'll require a location for them to work.

But outsourcing to a virtual assistant business gets rid of that responsibility (virtual call answering service). How your company manages its communicationwith customers, with suppliers, and with others in your communitygoes a long way toward forming its reputation. business call answering service. Phone lines that sound and ring, calls that are never ever returned, and messages that don't get delivered are all things that can make the general public concern the stability of your business.

Call Answering Services - Free 14-day Trial Adelaide

Definitely there's a much better usage of their talents and abilities - telephone answering service. Virtual assistants are an opportunity to off-load the lengthy work of being a modern-day organization with modern-day communications requires. Employing a virtual phone assistant is a chance to step far from the telephone and return to what is very important: running your service.

2 It enables you to maintain superior customer care by supplying you with a record of what your customer needs. In turn, this allows you to expect their future requirements as well as the requirements of other customers. Luckily, call recording is a service lots of virtual phone answering assistants use.

Phone Answering Service Pricing & Other Business Solutions Sydney4 Ways A Telephone Answering Service Benefits Your ... Brisbane


But if you partner with the best answering service, they can handle your online chat functions for you. Providing your clients the opportunity to interact with you in the language they're most comfortable with is a level of client service that can develop consumer trust and loyalty. Partner with an answering service that uses services in other languages aside from English.

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That's how we assist little companies grow and thrive. We provide people-powered interactions options for small companies that need an assisting hand. Integrating excellent customer service with the most recent innovation, we're making it much easier than ever for your little business to accomplish big business outcomes. Ready to discover how Nexa can enhance your service? Get going today.



In the last couple of years service has ended up being exceptionally competitive and you require to search for any chance where you believe that you may be able to get an one-upmanship on the opposition. Signing your business up for a phone answering service - virtual telephone answering with is a truly excellent way for your company to get that competitive advantage over your competitors.

Answering Services - 24/7 Live Phone Answering

When you have a great answering service that you can forward a lot of those time squandering calls to you will have a significant amount of time to focus on tactical tasks. Our experienced professional telephonists can figure out the time losing calls and the unimportant phone calls and divert the crucial calls across to you or your team to action.

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